Terms of service

HeartPep products are supplied only for lawful laboratory research. They are not for human or veterinary use, consumption, diagnosis, treatment or administration. By ordering, you confirm that the materials are being purchased for laboratory research and will be handled by suitably qualified personnel.

Listed quantities describe vial contents, not doses. Product images are illustrations and do not confirm supplied packaging. Published studies do not establish the identity, purity, sterility or suitability of a commercial batch. Request the exact lot documentation before ordering if needed for your research.

Eligible US orders use Stripe checkout in USD. Review the product, vial quantity, delivery address and total before paying. Stock is subject to supplier confirmation before dispatch. An unavailable item will be refunded, and the delivery charge will be refunded if the whole order is cancelled. A payment confirmation does not mean the order has shipped.

Keep your order reference and use the contact form for order support, cancellation requests or batch documentation. UK products remain enquiry-only. Our shipping and refund policies explain delivery and problem resolution. Nothing in these terms limits applicable statutory rights.